Customer Relationship Management (CRM)

CRM Implementation


We perform CRM implementations for all types of clients, ranging from relatively straight-forward installations to systems with extensive customizations. As our customer, you can leverage our CRM best practices to implement a CRM solution that fits your business and works the way you do.We have the right methodology, the right project management tools as well as field-tested best practices to help ensure your CRM implementation is completed efficiently and make sure that it adds immediate business value.

Integration With Other Systems


We can help you connect and share Microsoft Dynamics CRM data with other systems such as Financial Applications, Web applications or any business system.Whether you are looking to integrate your orders and invoices with your back office, or would like to build a customer portal that integrates with dynamics CRM, or leverage your existing SharePoint implementation to track customer documents, or any other integration we can help you get there.

Data Migration


In case you have another CRM system (old or new) and you plan to switch to Microsoft Dynamics CRM while keeping your old data, we can help. We’ll extract your old data and load it up into Microsoft Dynamics CRM. We have a long experience migrating data from various systems like salesforce.com, SalesLogix, Maximizer, Goldmine and others into Microsoft Dynamics CRM.In some cases, we have already developed custom tools which allows you to save both time and money and get your system up and running.

CRM Upgrade


For organizations that have already invested in Microsoft Dynamics CRM and are looking to upgrade to Microsoft Dynamics CRM 2011, we can guide you to a successful upgrade. Watch the video below and check Microsoft Dynamics CRM 2011 Top 10 features in 10 minutes.

Re-Start


If you already deployed Microsoft Dynamics CRM, but you’re experiencing problems, we can help you get back on the right track. We have the right assessment tools, the needed CRM knowledge and the experience to turn things around for you.

CRM Training


We provide the following training services, delivered by our MCT’s:

  • Training End users on how to use Microsoft Dynamics CRM effectively to perform their daily tasks.
  • Training System administrators and Customizers on how to maintain and customize the application.
  • Training professionals interested in undertaking any of the official Microsoft Dynamics CRM courses or certifications.

We guarantee to provide you with the right knowledge and skills to work with Microsoft Dynamics CRM. We are passionate about Microsoft Dynamics CRM and we will share that passion with you.

CRM Support


We provide support services for Microsoft Dynamics CRM, whether on call, on premise, or remote we are there for you when you need us. When it comes to Dynamics CRM, you are in safe hands.