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Procomix Technology Group Cloud Migration

Support and Service Agreement

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Support and Service Agreement |

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Procomix Technology Group Services

Customer Support

Our support team is ready to assist you with any requests or inquiries, Monday to Friday from 9:00 am to 5:00 pm (GMT +2). As for urgent incidents that may arise, we remain available 24/7.
You can reach us through our hotline, WhatsApp at +961 76 555411, or via email at support@ptgroup.eu. Our Clients' satisfaction is our priority!

Procomix Technology Group Services

Service Agreement

We have a set of Comprehensive Service Agreements that clearly outline the scope of services that we provide, the working conditions, agreement terms and pricing.

Procomix Technology Group Services

Quality of Service

We follow clear procedures using previously set Service Levels that include the following: case type, escalation level, response time and charges.

← Identity & Access Management → Engagement Delivery Approach

We help businesses take correct and planned IT design decisions.

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Support and Service Agreement

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